Shipping policy

Shipping & Delivery

We want your Lucy Luna order to arrive as smoothly and quickly as possible. Please review our shipping options below.

Australia

Standard Shipping

• Free on orders over $99 AUD
• $10 AUD on orders under $99
• Estimated delivery: 3–5 business days

Express Shipping

• Free on orders over $150 AUD
• $15 AUD on orders under $150
• Estimated delivery: 1–4 business days

New Zealand

• Free express shipping on orders over $300 NZD
• $43 NZD on orders under $300
• Estimated delivery: 2–5 business days

International Shipping

International shipping rates are calculated at checkout based on your delivery location.

Please note that international orders may be subject to customs duties, taxes or import fees charged by the destination country. These charges are the responsibility of the customer and are not included in the shipping cost.

Delivery Information

Delivery timeframes are estimates and begin once your order has been dispatched. During busy periods, public holidays or unexpected carrier delays, delivery may take slightly longer.

Please ensure your delivery address is entered correctly at checkout. Lucy Luna is not responsible for delays or lost parcels caused by incorrect or incomplete address details.